Legal & Company Information

This page provides important legal and company information about Cuneed. We are committed to full transparency in our business operations and compliance with UK regulations.

1. Company Details

Legal Entity: Luxern LLC
Trading Name: Cuneed
State of Incorporation: Wyoming, United States
UK Operating Address: Unit 3, Ten Degrees, 101 George Street, Croydon CR0 1JP, United Kingdom

2. Business Information

Website: https://cuneed.com
Domain Name: cuneed.com (registered and hosted via Shopify)

3. Contact Information

You can contact us through the following methods:

Email: support@cuneed.com
Website Contact Form: https://cuneed.com/pages/contact
Customer Support Hours: Monday - Friday: 9:00 AM - 5:00 PM (GMT)

We aim to respond to all enquiries within 24 hours during business days.

4. Website Hosting and Technical Information

E-commerce Platform: Shopify Inc.
Hosting Provider: Shopify (fully hosted solution)
Primary Data Center: Ottawa, Canada (Shopify headquarters)
Global Content Delivery: Shopify CDN powered by Google Cloud and Fastly, with 180+ nodes worldwide ensuring fast, reliable service to UK customers
All data transmitted through our website is encrypted using SSL/TLS technology and protected according to industry-leading security standards.

5. Data Protection

For the purposes of UK GDPR, Luxern LLC (trading as Cuneed) is the data controller responsible for your personal information.
Data Protection Contact: support@cuneed.com

For complete details on how we collect, use, and protect your data, please see our Privacy Policy.

6. Important Legal Policies

For detailed information about your rights and our obligations, please review the following policies:

  • Terms of Service: Full terms and conditions governing the use of our website and purchase of products
  • Privacy Policy: How we collect, use, store, and protect your personal information
  • Returns & Refunds Policy: Your rights to return products and receive refunds under UK consumer law
  • Shipping Policy: Delivery times, shipping methods, and what to do if there are issues with your delivery
  • Payment & Security: How we process payments securely and protect your financial information

All policies are available on our website and can be accessed via the footer of any page.

Thank you for choosing Cuneed. Your trust is important to us, and we are committed to operating with complete transparency and integrity.